Read the three-star reviews

0:00 When you're choosing anything online,

0:02 skip the five-star reviews and skip the

0:04 one-star ones too.

0:06 Five stars are written in the first flush of

0:09 excitement,

0:10 often within a day of delivery,

0:12 before anything has had a chance to break.

0:14 One star is usually about the courier,

0:17 the packaging, or a bad mood.

0:20 The useful information lives in the

0:23 three-star reviews.

0:24 Those people liked the thing enough to keep

0:27 it and were disappointed enough to explain

0:30 exactly why.

0:31 That's the only review that tells you what

0:33 living with it is actually like six months

0:36 later.